Strategy isn’t supposed to fit on the side of a bus. It’s less sexy and emotionally resonant than that. And it’s important to understand the difference.
In case you haven’t heard, the Toronto Raptors won the 2019 NBA Championships. It was pretty magical – and the tagline “we the north” was literally on everyone’s chest during the finals.
I’ve been thinking about the force of that tagline for a while. It’s as iconic as Just Do It. It appeals to the primal need to belong to a tribe, to a clan, to a force of people all in sync with you. It’s one of those rare, magical examples of a three-word chant that surpasses this moment, and becomes timeless, where the boundaries between people are erased and everyone fuses together in hope and joy.“We the north” is a magical tagline. But what it is not, is a strategy.
I was thinking about this because it’s really common — when we are deep in the work of creating a strategy in an organization – that someone responds to strategic themes and priorities with the comment “I can’t imagine that on the side of a bus.”
But strategy isn’t supposed to fit on the side of a bus. It’s less sexy and emotionally resonant than that. And it’s important to understand the difference.
Most of our work involves creating strategies for organizations and systems, and part of that is helping people understand what strategy is, exactly. We define strategy as having a few dimensions.
At the core, it’s the story of how you want the world to see you, the story of what makes you unique. It’s an articulation of the domains you want to focus on for the next few years that will let you fully combine your strengths, assets and energy. It’s the encapsulation of what differentiates you against the other people in your space, so you have a way to make decisions about what to invest in, what to start and stop doing. It’s how you’re going to organize and focus your work to get to your goals. And it’s the way you communicate what’s you’re doing to the outside world.
Fundamentally, strategy is a management tool. Yes – your vision should be inspiring and should have an aspirational allure to it. It should have a sense of what you’re reaching for, the difference you want to make. But a good strategy also includes a lot of concrete, not-so-alluring elements that support focused decision making.
One of our clients was talking to me the other day about what strategy really means. He said “win the NBA championship is not a strategy — it’s a vision. But some people get that confused – they think being clear about your direction is enough.” I agreed. The strategy behind the vision “win the championship” is all the behind the scenes stuff about trading players, hiring the right coaches, creating a cohesive, energized team that can work together, making sure you have the money to pay the players enough, investing in sports science and research, and mobilizing a fan base so the franchise is appealing to your sponsors and owners. The boring stuff.
A tagline like “We the north” is a piece of that strategy – the rallying cry, the mobilization of fans even through tough years. “We the north” is a powerful tagline. It’s an emotional appeal. And it evokes deep commitment for everyone. But it’s not a strategy.
It looks really good on the side of a bus, though.
The Potential Group
The Potential Group has orchestrated more than 200 change and strategic planning initiatives in organizations across the academic health sector, most within the complex network of academic hospitals and the University of Toronto in the Toronto region.